Obajje Privacy Policy — Your data is safe with us

Obajje is a trusted online gaming and Sports Betting platform for users in Bangladesh. We understand how valuable your personal information is to you. That is why our privacy policy is built on complete transparency — no complex legal jargon, just plain and simple language.

This Privacy Policy ("Policy") applies to the Obajje website obajje.com, its mobile application (where applicable), and all related digital services. By using any of our services, you are considered to have accepted the terms of this Policy.

We believe privacy is a fundamental human right. What you do on Obajje, how you play, where you log in from — that information is yours. We only use it to the extent necessary to provide our services.

Obajje collects two types of information from you — what you provide directly and what our systems record automatically. The table below outlines the details:

We do not collect sensitive information such as your religion, political views, or health data. We only hold information that is directly necessary to provide our services.

Obajje collects information in several ways. We believe it is our responsibility to keep you informed about each of these methods:

• Registration Form: Information you provide directly when creating an account.
• KYC Process: Documents uploaded for identity verification.
• Transaction records: Automated logs of deposits, withdrawals, and gaming activity.
• Cookies & Local Storage: Data used to improve your website browsing experience.
• Support Contact: What you share via live chat or email.
• Device Fingerprinting: Device technical attributes used to detect fraud.

Obajje uses your information only for specific and legitimate purposes. We never use your data unnecessarily. The primary uses are:

• Account Management: Creating, verifying, and maintaining your profile.
• Service Delivery: Keeping betting, gaming, and lottery services running without interruption.
• Financial Transactions: Processing deposits and withdrawals securely.
• Security: Prevention of fraud, money laundering, and unauthorized access.
• Legal obligation: Meeting regulatory requirements.
• Service Improvement: Analyzing user experience to improve the platform.
• Relevant communications: Sending promotions and important updates (with your consent).
• Responsible Gaming: Identifying signs of addiction and providing timely support.

If you no longer wish to receive promotional messages, you can opt out at any time through your account settings or by contacting us at support@obajje.com. Please note that essential service-related communications cannot be disabled.

To protect your information, Obajje uses the highest industry-standard security technologies. The core components of our security framework are:

• SSL/TLS Encryption: All communication between your browser and our servers is encrypted.
• AES-256 Data Encryption: All stored sensitive information is secured with the highest-grade encryption.
• Firewall & DDoS protection: Multi-layered security to protect our servers from external attacks.
• Regular security audits: Regular vulnerability testing conducted by third-party experts.
• Limited Access: Only authorized personnel can access the minimum necessary information.
• 24/7 monitoring: A system to instantly detect any unusual activity.

Retention period: As required by law, certain data must be kept for at least 5 years after account closure. Any data beyond that is securely deleted. All data is stored in Bangladesh and in secure hosting environments.

Obajje never sells your personal information. However, there are limited circumstances where sharing data may be necessary:

• Payment Providers: Mobile banking providers such as bKash, Nagad, and Rocket receive limited information to process transactions.
• Law Enforcement: We may be required to disclose information under a court order or other legal obligation.
• Regulatory Authority: We may be required to share information with relevant authorities to ensure licensing and compliance.
• Technology Partners: Technology companies that support platform operations — they also operate under strict confidentiality agreements.

Before sharing any information with a third party, we ensure they adhere to the same privacy standards we do. None of our partners may use your information for their own purposes.

The Obajje website uses cookies to enhance your experience. Cookies are small text files stored in your browser. The cookies we use include:

• Essential Cookies: Required for login sessions and security. These cannot be disabled.
• Functional cookies: Remembers your preferred language and settings.
• Analytics cookies: Helps us understand which sections of the site are used most.
• Security cookies: To verify repeated logins from the same device and detect fraudulent activity.

You can delete or block non-essential cookies through your browser settings. Please note that doing so may affect certain features of the platform.

You have specific rights regarding your data on Obajje. We want you to be aware of these rights and to exercise them whenever needed:

• Access: The right to know what information we hold about you.
• Right to rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: In certain circumstances, you can request that your information be deleted.
• Right to Restrict Processing: In certain cases, you may request that we restrict how your data is used.
• Right to Portability: You can request a copy of your data in a structured, portable format.
• Right to Object: You can object to the use of your data for marketing or profiling purposes.
• Right to withdraw consent: You can withdraw any previously given consent at any time.

To exercise any of these rights, email us at support@obajje.com. We will respond to your request within 30 business days. In some cases, legal obligations may prevent us from fulfilling certain requests — we will let you know the reason if that happens.

Obajje strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal information from minors.

We verify age during the registration process. If a minor creates an account using false information and we become aware of it, the account will be immediately closed and all associated data deleted.

If you believe a minor is using Obajje, please contact us at support@obajje.com. We will take prompt action.

Obajje may update this Privacy Policy from time to time. Changes may be driven by legal updates, the introduction of new services, or changes to our operations.

For significant changes, we will:

• We will send advance notice to your registered email.
• We will display notifications on the website.
• We will update the "Last Updated" date at the top of the page.

Continuing to use the platform after notice of changes will be considered acceptance of the updated policy. If you do not agree to the changes, contact support@obajje.com to close your account.

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us. We take all feedback seriously and work to resolve issues promptly.

If your issue remains unresolved after contacting us, you may file a complaint with the relevant regulatory authority. That said, we hope to resolve all concerns directly through open communication.