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Obajje FAQ — all your questions answered here

From registration to withdrawals — everything you need to know about Obajje, explained clearly in Bangla.

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The Obajje FAQ is written entirely in Bengali, so you can find answers to your questions without struggling through complex English.

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Account & Registration

8 Questions

To register at Obajje, you'll need an active Bangladeshi mobile number, a valid email address, and your full name. You must be 18 or older. Your NID or passport details may also be required for verification later. The entire registration process takes just 2 minutes.

Each person may only hold one Obajje account. Any attempt to create multiple accounts using the same mobile number, email, or NID will result in those accounts being closed and all bonuses forfeited. Duplicate accounts are a violation of Obajje's terms.

Click the "Forgot Password?" link on the login page. Enter your registered mobile number or email address. An OTP code will be sent to you — use it to set a new password. Your password must be at least 8 characters long and include at least one number and one special character.

Obajje is a licensed platform, and KYC verification is mandatory to ensure financial security. Your account must be verified before making a withdrawal. Simply upload a photo of your NID or passport along with a selfie, and verification will be completed within 24 hours. This also keeps your account and funds protected.

To change your email address, contact the support team — it will be updated after your identity is verified. Usernames generally cannot be changed once set. However, you can update your mobile number directly from Account Settings.

Yes, you can close your Obajje account at any time. Send a request to support@obajje.com. If you have a remaining balance, make sure to withdraw it before closing. As part of responsible gaming, you also have the option to temporarily or permanently suspend your account.

The Obajje website is fully mobile-responsive, so you can use it seamlessly from any mobile browser without a separate app. Open the website in your browser and add a shortcut to your home screen for an app-like experience. Works equally well on both Android and iOS.

First, make sure your password is correct. Try clearing your browser cache or using incognito mode. After five failed attempts, your account will be locked for 30 minutes — please wait it out. If you still can't log in, reset your password or support@obajje.comto get in touch.

Deposits & Payments

7 Questions

The following deposit methods are currently available at Obajje:
  • BKash (Send Money)
  • Nagad (Transfer)
  • Rocket (Dutch-Bangla Mobile Banking)
  • Bank Transfer (selected banks)
  • USDT / Crypto (selected options)
Instant credit is available across all payment methods.

The minimum deposit on Obajje is just ৳200. With that amount, you can place bets on all games and claim most bonus offers. Your first deposit also comes with the chance to receive a welcome bonus.

Deposits are usually credited instantly. If your balance hasn't updated within 30 minutes, please contact us with your transaction ID and a screenshot support@obajje.com— always keep your payment reference number saved.

Obajje does not charge any deposit fees. However, mobile banking services such as bKash or Nagad may apply their own transaction charges, which are entirely subject to those providers' own policies.

Deposit limits depend on your account verification level and payment method. Standard accounts can deposit up to ৳50,000 per day. Fully KYC-verified VIP accounts have higher limits. Contact support for more details.

Yes, Obajje accepts deposits in select cryptocurrencies including USDT (TRC20 and ERC20). Crypto deposits are typically credited after blockchain confirmation, which may take 10–30 minutes.

If you send funds to the wrong number, contact the support team immediately. Provide the transaction reference and a screenshot. Obajje may be able to offer limited assistance, but a full refund is not guaranteed. Always double-check Obajje's official payment number before sending.

Withdrawals & Cashing Out

6 questions

Most withdrawals are processed within 15 minutes to 2 hours. bKash and Nagad are generally the fastest options. Bank transfers may take 1–3 business days. If KYC verification is incomplete, your first withdrawal may take longer.

The minimum withdrawal amount at Obajje is ৳500. Withdrawal requests below this amount will not be accepted. To withdraw bonus balance, the applicable wagering requirements must be met.

Common reasons for withdrawal rejection include:
  • KYC verification not completed
  • Wagering requirement for the bonus not met
  • Account details and payment number do not match
  • Suspicious activity detected
  • Maximum withdrawal limit exceeded
Contact support@obajje.com to find out why.

Obajje generally does not charge any fees on withdrawals. However, your payment provider may apply their own service charges. Bank transfers may also incur fees depending on your bank.

Your account's KYC verification must be completed for your first withdrawal. Upload a photo of your NID or passport along with a selfie. Verify your payment method — your first withdrawal must use the same method you used to deposit.

If your transaction has been pending for more than 4 hours, contact support with your transaction ID. Reaching out via live chat will get you the fastest resolution. Some payment methods may experience minor delays between midnight and 6 a.m.

Bonuses & Promotions

6 questions

A welcome bonus is automatically credited after your first deposit following registration. The bonus amount and terms may change from time to time. To see the latest offers, Promotions Page Visit the page. If a promo code is required to claim a bonus, it must be entered at the time of deposit.

Wagering requirements mean you must place a specified amount in bets before withdrawing bonus funds. For example, a 10x wagering requirement on a ৳1,000 bonus means you need to wager ৳10,000 before withdrawing. Contribution rates may vary by game. Full terms and conditions Terms & Conditions on this page.

Cashback bonus: a portion of your net losses is returned on a weekly or monthly basis. Reload bonus: an extra amount is credited when you make a deposit on specific days. See the latest offers Latest Promotions page.

Bonuses generally need to be used within 7–30 days of being credited. Once expired, the bonus is automatically forfeited. The validity period for each bonus is stated in the offer's terms — make sure to read them before claiming.

Yes! Obajje has a referral program. Share your referral link — when a friend registers and makes their first deposit, you'll earn a bonus. For full details on the referral bonus, Promotions on the page.

Obajje's VIP program lets you earn points through regular play. As points accumulate, you level up and unlock exclusive benefits such as higher cashback, faster withdrawals, a dedicated account manager, and access to special tournaments.

Games & Platform

5 questions

Obajje offers an extensive game collection:
  • Sports Betting (cricket, football, tennis, and more)
  • Live Casino (Live Dealer Baccarat, Roulette, Blackjack)
  • Slots (thousands of titles)
  • Lottery & Number Games
  • Virtual Sports
  • Crash Games & Instant Win Games

Yes. All games on Obajje use certified RNG (Random Number Generator) technology, independently audited by third-party reviewers. Live games are played with real dealers, and the entire process is transparent and fair.

If you get disconnected, your game result is saved securely on the server. Once you reconnect, you can resume from where you left off or view the outcome. If any bet appears to be lost, contact support — it will be investigated using server logs.

Yes, in-play and live betting are available at Obajje. You can place real-time bets during matches across more than 30 sports, including cricket, football, tennis, and badminton. See details Sports page.

Demo mode is available on selected slots and casino games, letting you try them out without real money. However, Live Casino and Sports Betting do not support demo mode — real-money play is required for those.

Security & Privacy

5 questions

Obajje uses 256-bit SSL encryption, ensuring bank-level security. The platform is licensed and undergoes regular third-party security audits. Your personal data is never sold to third parties.

Go to Account Settings → Security → enable "Two-Factor Authentication". You can set up 2FA via OTP to your mobile number or through the Google Authenticator app. Once enabled, you'll need to enter a code at every login, which significantly improves account security.

Change your password immediately and send an urgent email to support@obajje.com. The support team will temporarily lock your account and investigate. Log out of all other devices. Going forward, keep 2FA enabled and change your password regularly.

Obajje follows a strict privacy policy. Your name, mobile number, and banking details are stored on fully encrypted servers. No information is ever shared with third parties. Learn more Privacy Policy page.

Always type obajje.com directly into your browser. Verify that the URL shows HTTPS and the correct domain name. Obajje will never ask for your password via email or SMS. Do not click on unfamiliar links, and report anything suspicious to support immediately.

Support & Contact

4 questions

Ways to reach Obajje support:
  • Live Chat: Click the chat icon at the bottom right corner of the website
  • Email: support@obajje.com
  • Telegram: Message us on the official channel
Live chat typically gets a response within 5 minutes.

Yes! Obajje's support team is fully equipped to assist you in Bangla. Bengali-speaking representatives are always on hand with Bangladeshi users in mind — feel free to reach out in Bangla with any question or issue.

First, contact the support team via live chat or email. Provide a detailed description of the issue along with screenshots and your transaction ID. An official response will be provided within 48 hours. If needed, the matter will be escalated to a higher authority.

Obajje believes in responsible gaming. You can set daily or weekly deposit limits from your account settings, and temporarily or permanently exclude yourself from the platform. For more details, visit Responsible Gaming Visit the page.
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Learn More About Obajje

Obajje is one of Bangladesh's most trusted online gaming platforms. This FAQ page is designed to help you resolve any issue on your own — no need to wait for support. We know that English content can sometimes be a barrier for Bangladeshi users, so all key information on Obajje is presented clearly in Bangla.

Registration & Account Management

Opening an account on Obajje is a quick and straightforward process you can complete in just a few steps. Make sure all the information you provide is accurate, as it will be cross-checked during KYC verification later. Please note that each person is only allowed one account.

Important: Obajje is strictly for users aged 18 and above. Account registration by minors is strictly prohibited.

Payments & Financial Transactions

Deposits and withdrawals at Obajje are fully secure and transparent. You can transact using all popular mobile banking methods, including bKash, Nagad, and Rocket. Deposits are typically credited instantly, and withdrawals are processed within 15 minutes to 2 hours. For more details on financial transactions, Financial Transactions Visit the page.

Stay informed about bonuses & promotions

Obajje regularly offers attractive bonuses — from welcome bonuses to cashback, reload bonuses, and free spins. Each bonus comes with its own terms, so read the wagering requirements and expiry dates carefully before claiming. To see the latest promotions, Latest Promotions Visit the page.

Play Safe & Responsibly

Obajje takes responsible gaming seriously. Gaming should be a source of entertainment, not addiction. You can set your own deposit limits or temporarily suspend your account at any time. For more information, Responsible Gaming View the page.

Platform Analysis & Strategy

Experienced players use Obajje's Analysis section to build their strategies. It provides match predictions, statistics, and expert insights — helping you make more informed decisions.

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Thousands of Bangladeshi players are already enjoying Obajje. Join them — open an account in just 2 minutes and claim your welcome bonus.

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